Effective Date: January 9, 2026
Last Updated: January 9, 2026
 
Welcome to Zantray Essential (“Zantray,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of https://zantrayessential.com/ (the “Site”), our products, services, content, and features (collectively, the “Services”).
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
 
About the name: Zantray means family, friend, and core. We aim to reflect those values in everything we do through quality, integrity, and care.

1) Eligibility & Account

  • Minimum age. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services.
  • Account registration. Certain features may require an account. You agree to provide accurate, current information and to keep it updated.
  • Account security. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
  • Authority. If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

2) Products, Orders & Fulfillment

  • Product descriptions. We strive to display accurate product descriptions, images, and pricing; however, colors, packaging, or product details may vary.
  • Availability. Products, including essential oils, wellness items, and Apparel & Accessories, are subject to availability and may be modified or discontinued without notice.
  • Order acceptance. Your order constitutes an offer to purchase. We reserve the right to accept, reject, or cancel any order at our discretion.
  • Shipping. Shipping methods, costs, and delivery estimates are presented at checkout. Delivery times are estimates only.
  • Risk of loss. Title and risk of loss pass to you upon our delivery of the products to the carrier.

3) Pricing, Taxes & Payment

  • Pricing. All prices are listed in U.S. dollars unless otherwise stated. Prices may change at any time without notice.
  • Taxes. Applicable sales or use tax will be calculated based on your shipping address and charged at checkout.
  • Payments. We accept major credit cards and other payment methods shown at checkout. By submitting payment information, you authorize us and our payment processor to charge the total order amount.
  • Errors. In the event of a pricing or typographical error, we reserve the right to cancel affected orders.

4) Subscriptions & Auto‑Renewal (If Applicable)

  • Recurring billing. If you purchase a subscription, you authorize recurring charges to your selected payment method at the frequency disclosed during checkout.
  • Management. You may manage or cancel subscriptions through your account prior to the renewal date to avoid future charges.
  • Changes. We may update subscription pricing or terms with advance notice as required by law.

5) Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return Policy, available on the Site.
  • Certain items, such as opened essential oils or personal-use products, may be non‑returnable for health and safety reasons unless defective or required by law.
  • Approved refunds will be issued to the original payment method within a reasonable processing time.

6) Product Use, Wellness & Regulatory Disclaimer

  • Educational use only. Content provided on the Site is for informational purposes only and does not constitute medical advice.
  • No medical claims. Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Consult professionals. Always consult a qualified healthcare provider before using essential oils, especially if pregnant, nursing, taking medication, or managing a medical condition.
  • Safety. Essential oils are potent substances. Proper dilution and safe handling are required. Keep all products out of reach of children and pets.
  • FDA notice. Statements on this Site have not been evaluated by the U.S. Food and Drug Administration.

7) User Content & Reviews

  • Submissions. If you submit reviews, comments, photos, or other content (“User Content”), you grant Zantray Essential LLC a non‑exclusive, royalty‑free, worldwide license to use, display, and distribute such content for business purposes.
  • Standards. User Content must not be unlawful, infringing, defamatory, obscene, or misleading.
  • Moderation. We reserve the right to remove or modify User Content at our discretion.

8) Prohibited Conduct

You agree not to:
  • Violate any applicable laws or regulations;
  • Interfere with the security or operation of the Site;
  • Submit false or misleading information;
  • Use the Site for fraudulent, abusive, or harmful purposes;
  • Attempt unauthorized access to systems or accounts.

9) Intellectual Property

All content on the Site, including text, graphics, logos, images, and product names, is owned by Zantray Essential LLC or its licensors and is protected by U.S. and international intellectual property laws.
You are granted a limited, non‑exclusive, non‑transferable license to access and use the Site for personal, non‑commercial purposes only.

10) Third‑Party Services & Links

The Site may contain links to third‑party websites or services. We are not responsible for the content, policies, or practices of any third‑party sites.

11) Disclaimer of Warranties

To the fullest extent permitted by law, the Services and products are provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose.

12) Limitation of Liability

To the maximum extent permitted by law, Zantray Essential LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Services or products.
Our total liability for any claim related to the Services or products shall not exceed the amount paid by you for the product giving rise to the claim, or $100 USD, whichever is greater.

13) Indemnification

You agree to indemnify, defend, and hold harmless Zantray Essential LLC and its officers, employees, and affiliates from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

14) Termination

We reserve the right to suspend or terminate access to the Services at our discretion, without notice, for conduct that violates these Terms or applicable laws.

15) Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of law principles.
Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located within Missouri, and you consent to personal jurisdiction therein.

16) Changes to These Terms

We may update these Terms periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the revised Terms.

17) Contact Information

Zantray Essential LLC
117 S Lexington Street, STE 100
Harrisonville, MO 64701
United States
Email: contact@zantrayessential.com
Phone: (417) 215‑5127